Pausing for reflection and thinking – to be better at your work – is not personal time. In a recent workshop with a client who bills most of their work by the hour, we were discussing how to weave short mindful practices into their various workflows. As I explained the value of resilience practices for creative problem-solving the CEO offered this, “Let’s add a few more minutes for personal time each day.” While I love time for personal reflection, this was an aha moment for me. Time to think improves the work we are producing. Mistakes happen when we are on auto-pilot and when we work long hours without breaks. In many open work environments taking time to think can look an awful lot like being unproductive. I’ve had team members come to me worried about another teammate who didn’t appear to be “working.” How have we come to a place where we believe doing requires constant action or reaction? We are a knowledge working society which is true also when you are running a machine. “Google” the value of Emotional Intelligence (EQ) in an AI world. Self-awareness and the ability to pause, think, and respond are critical skills for every employee....